Terms & Conditions

**Due to the customization and quick turn around time, there are no cancellations or refunds. **

 **Please note that you may receive a similar product to what you’ve ordered. It may not be exact, due to customizations & making each piece unique & by hand **

The turn around time PRIOR to shipping, on all orders is 10-14 business days.

Business days are Tuesday through Friday & business hours are 12pm-8pm EST.

All jewelry is mailed priority express with a tracking number via USPS. Please track your packages at www.usps.com with the tracking number provided to you. 

All tracking numbers are sent via email to the email address on file. 

Sweet 3 Jewelry is not responsible for damages, lost, slow or delayed mail once your item is turned over to USPS. 

Thank you for shopping S3J. 

**Due to the customization and quick turn around time, there are no cancellations or refunds. **

 **Please note that you may receive a similar product to what you’ve ordered. It may not be exact, due to customizations & making each piece unique & by hand **

Please contact at denise@sweet3jewelry.com for customer correspondence.